Privacy Policy
Active Health Partners respects your privacy.
We will only use the information you provide to undertake the client Services we offer (see our Services link on our site: www.activehealthpartners.com.au/overview (the Website) for a list of our Services (the Services). We will only collect personal information that is reasonably necessary to achieve this.
We may also disclose your information to our IT providers, lawyers, auditors, accountants, and in the case of contact details, to contracted marketing agents.
Our Privacy Policy contains further details regarding how you can access or correct information we hold about you, how you can make a privacy related complaint, how that complaint will be dealt with and the extent to which your information may be disclosed to overseas recipients. We may change our Privacy Policy from time to time by publishing changes to it on our Website. We encourage you to check our Website periodically to ensure that you are aware of our current Privacy Policy.
INTRODUCTION
Active Health Partners respects and upholds your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This Privacy Policy explains what personal information we collect, how we use it, who we disclose it to and how you can access and correct your personal information.
Where applicable, we will also take reasonable steps to provide protections aligned with the General Data Protection Regulation (GDPR) for individuals located in the European Union.
2. DEFINITIONS
Cookies means a small text file that is stored on a user’s device for record-keeping purposes.
Information means either Personal Information or Non-personal Information.
Non-personal Information means any information that does not reveal your specific identity or does not directly relate to an individual.
Personal Information has the same meaning as under the Privacy Act and may include information such as name, address, email address, telephone number, date of birth, payment information and other details you provide to us in using our services.
Sensitive Information means Personal Information that may be sensitive to the person to whom the Information relates, including health-related information.
3. WHY DOES ACTIVE HEALTH PARTNERS COLLECT YOUR PERSONAL INFORMATION?
Active Health Partners collects Personal Information to deliver its Services. This includes information you provide when you register, communicate with us, interact with our Website or Services, complete transactions or contact us.
We may collect, hold, use and disclose your Personal Information to enable you to access our Services, improve our Services and user experience, communicate with you, meet legal obligations and manage our business operations.
We only collect Personal Information where you consent or where it is reasonably necessary for these purposes.
4. SERVICES PROVIDED TO EMPLOYERS
Active Health Partners provides Services to organisations (Employers), which may involve collecting personal and sensitive information from employees or contractors.
In these circumstances, the Employer is the data controller and determines how personal information is used. Active Health Partners acts as a service provider and data processor on behalf of the Employer. Personal information collected through these Services is provided to the Employer and managed in accordance with their own privacy obligations and policies. Active Health Partners does not determine how personal information submitted through these Services is used by the Employer.
5. HOW DOES ACTIVE HEALTH PARTNERS COLLECT AND HOLD YOUR PERSONAL INFORMATION?
We generally collect personal information directly from you, but may also collect it from publicly available sources, enquiries, events or third-party systems used to deliver our Services.
If we receive unsolicited Personal Information, we will take reasonable steps to destroy or de-identify it where appropriate.
6. WHAT PERSONAL INFORMATION DOES ACTIVE HEALTH PARTNERS COLLECT?
We collect information relating to our commercial clients and their representatives, as well as individuals who provide information as part of Services delivered to those clients (such as employees or contractors).
This may include Sensitive Information, including health-related information, where required to deliver our Services and where consent has been provided.
7. WHAT DOES ACTIVE HEALTH PARTNERS DO WITH YOUR PERSONAL INFORMATION?
We use Personal Information to deliver our Services, provide support, communicate with users, improve our systems and meet legal obligations.
We may analyse aggregated and de-identified data (which does not identify any individual or organisation) to improve our Services, develop insights and support product improvement.
8. WHO WILL ACTIVE HEALTH PARTNERS DISCLOSE YOUR PERSONAL INFORMATION TO?
We may disclose Personal Information to our employees, service providers, professional advisers and your Employer where Services are provided to that Employer, as well as where required by law.
Sensitive Information will only be disclosed with consent or where required by law.
9. OPENNESS
You may request access to, or correction of, Personal Information we hold about you by contacting us. We may need to verify your identity before processing requests.
10. MARKETING
We may contact commercial clients and prospective clients with marketing material where permitted. This does not apply to individuals who provide personal or sensitive information as part of Services delivered to an Employer. You may opt out at any time.
11. NON-PERSONAL INFORMATION
We may collect Non-personal Information relating to Website usage. This data is used in aggregated form to improve our Services and user experience.
12. QUESTIONS & COMPLAINTS
If you have any questions or complaints regarding this Privacy Policy, please contact:
Daniel Grynberg
Active Health Partners
Email: daniel@activehealthpartners.com.au
Phone: (03) 9989 4646
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
13. SECURITY OF INFORMATION
We take reasonable steps to protect Personal Information from misuse, loss, unauthorised access, modification or disclosure.
14. RETENTION & DESTRUCTION OF PERSONAL INFORMATION
We retain Personal Information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
15. LINKS
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
16. COOKIES
We use cookies and similar technologies to improve Website functionality and user experience.
17. WEBSITE DATA
When you visit our Website, we may collect technical information such as IP address, browser type, pages accessed and time spent on the site. This information is used for administrative and analytical purposes.
18. TRANSFER TO OTHER COUNTRIES
We may disclose Personal Information to overseas service providers where necessary to deliver our Services. We take reasonable steps to ensure those providers handle information in accordance with Australian privacy laws.
19. DATA BREACHES
If a data breach occurs that is likely to result in serious harm, we will take reasonable steps to notify affected individuals in accordance with applicable laws.
20. MISCELLANEOUS
We may update this Privacy Policy from time to time. This policy is intended to comply with applicable privacy laws. Nothing in this policy limits any rights you may have under those laws.